Guest Service Gold
- Florida Concierge Conference, 2011
- Nickelodeon Suites Resort, 2011
Instructional Design: Technical Knowledge
- CHART Summer Conference, 2011
Going Mobile: The Next Generation of Learning
- CHART Summer Conference, 2011
- CHART Winter Conference, 2011
- Orlando Training Summit, 2011
Instructional Design: Program Design
- CHART Winter Conference, 2011
- CHART Summer Conference, 2010
- CHART Summer Conference, 2009
- CHART Winter Conference, 2009
- Columbus Regional Training Forum, 2009
Certified Hospitality Trainer (CHT) review class
- Client location, 2009
- CHART Summer Conference, 2008
Current State of e-Learning (panel member)
- eLearning Guild Annual Gathering, 2008
Test Writing 101: Making the Grade
- Orlando Training Summit, 2008
- CHART Summer Conference, 2008
Unlimited Training Library Implementation
- Multiple client locations, 2006-2007
- Multiple webinars, 2006-2007
Lessons Learned in e-Learning Development
- CHART Summer Conference, 2005
Instructional Design: The Training Blueprint
- CHART Winter Conference, 2004
Multimedia Computer-Based Training
- National Association of Convenience Stores Human Resources Forum, 1996